Enjoy the peace of mind of knowing that your medical devices have been expertly maintained by Vitalograph, a world leader with over 50 years’ experience in the manufacture and servicing of medical devices.

Planned Preventative Maintenance Agreements

One of our professional field service technicians visits your lab to expertly maintain your Medisoft® equipment under one of the Vitalograph maintenance agreements. We offer 2 levels of maintenance agreements - PPM and PPM Extended.

  • Both levels include 2 scheduled visits per year: A "Main Service Visit" and an "Interim Service Visit". Any parts that are depleted, worn out or judged to be about to fail will be replaced as necessary to maintain the instrument's optimum performance. See exclusions below.
  • Full annual service to manufacturer's recommendations
  • Service includes inspection, diagnostic checks, cleaning your device, performing checks for safety, function and accuracy
  • Replacement of service kit components, including O2 & CO sensors if required.
  • Full service report
  • Full service traceability through the records kept on our database
  • Highly trained technicians using state-of-the-art equipment
  • UK Nationwide service


  • Software upgrades are not included
  • Damage due to misuse or through inadequate training
  • User replaceable items, accessories and consumables
  • Networking, PCs, peripherals and other software/hardware unless specifically covered
  • Specific components and modules over 5 years old, unless itemized in service agreement
  • Additional corrective maintenance visits and replacement parts are chargeable at cost
Body Box

PFT Lab Planned Preventative Maintenance Extended

Additional corrective maintenance visits are included if required. Components with limited life such as consumable CO, O2 sensors and other parts scheduled for replacement during the service are also included. Parts not scheduled for replacement at the service visits are chargeable at cost.

On-Site Planned Preventative Maintenance Service for Medisoft Systems

Medisoft Annual Service Annual Contract Price 2020 UK (Excl. VAT)
Medisoft System PPM Extended
19974 SpiroAir Service Contract £1,520.00 £2,275.00
19975 Hypair Service Contract £1,520.00 £2,275.00
19976 BodyBox Standalone Service Contract £1,520.00 £2,275.00
19977 ErgoCard Pro Service Contract £1,520.00 £2,275.00
19978 ErgoCard Clinical Service Contract £1,200.00 £1,800.00
19979 BodyBox (add-on) Service £785.00 £1,185.00
19980 Treadmill (add-on) Service £475.00 £700.00
19981 FeNO (add-on) Service £375.00 £550.00
19982 SpiroAir LT (add-on) Service £315.00 £470.00
19983 Cycle Ergometer (+/- NIBP) (add-on) Service £265.00 £390.00
19984 Medisoft Micro 5000/6000 (add-on) Service £210.00 £315.00
19985 Additional PFT System Service Call-out Visit £495.00

Service Contracts can be 1, 3 or 5 years. Price is frozen for multi-year contracts. Multi-product discounts are also available.

Please Contact Us for further details.

Customer Service: 01280 827110
Vitalograph Ltd
Maids Moreton
MK18 1SW
Fax: 01280 823302

Medisoft® is a registered trademark of Medisoft SA, Belgium

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